Hammers and Beer
Maintaining the AGIMO policy of posting our public presentations on our blog, this post contains the details of two presentations that I gave last week. The first was to a Citizen Centric service delivery conference and the second was a speech to the 2011 Annual Conference of the Australian Law Librarians Association. You might reasonably ask what this has to do with hammers and beer. I’ll explain shortly. Read more
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Science or Fiction: ICT in the future of government service delivery
Last week, I spoke to the FutureGov conference in Canberra about government service delivery, in particular, the role in that delivery of ICT. Rightly, much is made of the advantages ICT can bring to this and other aspects of modern government. However, as Dr Francis Collins of the Human Genome project observed, we tend to overestimate the short term impact of technology and underestimate the long term impact. Some things about the future are quite sure (and, foolishly as it turns out, at this stage I made a prediction about the Rugby World Cup). Others are not. My presentation touched on several of these: mobility, simplicity, security, privacy, social media, ubiquity and accessibility. Read more
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Hello Campers!
On 10 September, AGIMO supported the first Australian GovCamp event. Organised by Pia Waugh and a team of keen volunteers and also supported by NICTA, the event saw some 100 or so participants, largely from all levels of government, gather for a discussion of open government and related topics. Read more
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Social Media and the ANGST of Accessibility
In the “Integrating Online Services with your existing Community Engagement Strategy” conference last week, along with John Sheridan’s Taming Twitter Terrorism, I presented some insights and the top five tips when using social media to engage with people.
Accessibility needs frequently confound people. This can result in inaction. Through inaction, we create exclusion. To avoid this, I offer some ideas to ensure accessibility needs can be met, thus promoting inclusion. Read more
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Taming Twitter Terrorism: Combating the Asymmetry of Social Media
This morning I am presenting at a conference entitled “Integrating Online Services with your existing Community Engagement Strategy”. It’s quite a mouthful and not necessarily the sort of thing that might readily attract the attention of Gov 2.0 aficionados. My keynote is described as “Reaching the people: Where are they?” The sub-titled questions are “The untapped potential of the online sphere” and “Social media as the new frontier of citizen”. They’re a bit of a mouthful too. While paying appropriate respect to the conference organisers, I’ve tried to use a title that might provoke a bit more interest. In the attached speech and presentation, I compare social media to counter-insurgency warfare. This isn’t intended to trivialise either subject but, rather, to indicate that things in our past experience can often provide pointers as to how to deal with things we might encounter in the future. Read more
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Implementing the strategic vision for government’s use of ICT
Earlier this week I spoke at the Technology in Government & Public Sector Summit in Canberra about the Government’s use of IT. Read more
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Government 2.0 Register
At the previous meeting of the Government 2.0 Steering Group, one of the points of discussion involved creating a more effective register of Australian Government Gov 2.0 activity. Such a register could include agency use of social media or other Web 2.0 tools, greater release of data online, or other innovative uses of online technology to support greater government engagement and transparency. Read more
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Happy birthday govspace
Image by Will Clayton, released under a Creative Commons Attribution 2.0 Generic licence.
Govspace is the home of the blog you’re reading right now. It’s a WordPress-based blog and website hosting service we run for agencies at all levels of government, designed to make it quick and easy for them to get online, launch new websites and, hopefully, start engaging with the public.
I’m pleased to say that govspace started life a year ago today, with the launch of the Treasury’s Standard Business Reporting blog. Mike T from my team has posted a great post about govspace’s one-year anniversary over at the govspace homepage – it’s well worth the read. Read more
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Tweeting for your Country: a personal view of some principles for social networking
Last Saturday, I attended BarCamp Canberra 2011, which AGIMO co-sponsored. An eclectic gathering of individuals, it covered a wide range of subjects with 20 minute presentations covering matters such as Gov 2.0, social media, robots, agile programming and lots more. There were about 150 attendees from Canberra and further afield including Wollongong and Sydney, and a very active Twitter stream during the day.
I presented on ‘Tweeting for your Country’, a further development of the principles of social networking, in and for the Australian Public Service, that I spoke about a week or so ago at the TransTasman CIO conference and later tweeted. I have had several requests to blog about these principles. It has been our practice to post presentations we provide so that they are freely available to all those interested. In that spirit, I have decided to post this. Please note, they are not official policy, just my observations developed in the 18 odd months during which I have had some responsibility in this area. Read more
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Updated Web Guide released
I’m pleased to announce the release of a revamped and updated Web Guide. The purpose of the Web Guide is to help agencies manage their online presence and understand their relevant legal and policy obligations in this space. The site replaces the previous Web Publishing Guide, which was launched in May 2007. Read more
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